💼 We’re hiring: Sales Engineer

Fractory is transforming how manufacturing gets done, and we’re scaling the commercial engine behind our Europe inbound business. We’re looking for a Sales Engineer who can turn a flood of new enquiries into closed orders at high volume and high conversion.

This is the role that keeps the pipeline moving. You’ll own every new inbound enquiry, sign-up, draft and RFQ, price quotations across sheet metal, CNC and fabrication, and close deals fast. High-potential accounts you uncover will be handed over to our Account Managers to grow.

👉 You’ll operate inside a structured three-lane sales model alongside Account Managers (AM) and Business Development Representatives (BDR), with clear, non-overlapping responsibilities. If you’ve got an engineering brain, a methodical streak, and you love converting at speed, this one’s for you.

👀 You’ll love this if you…

• Have an engineering background or manufacturing experience

• Bring estimating experience in metal fabrication services

• Can read and interpret engineering drawings

• Understand sheet metal, CNC, and fabrication processes

• Have managed a high-volume quote pipeline from enquiry to close

• Communicate excellently — phone, email, and online

• Are methodical and disciplined about pipeline management

• Are driven by commercial targets and love beating them

• Speak English and can communicate professionally in Italian and/or French

⭐️ Bonus points if you…

• Have hands-on experience with sheet metal or CNC

• Have worked with Salesforce (or a similar CRM) at high volume

• Have startup or industrial platform sales experience

• Speak Italian and French — both

• Speak Estonian
  
  🛠 What you’ll do:

You’ll be the first point of contact for inbound business, converting new enquiries fast, owning returning customers’ RFQs from a pool of unmanaged accounts up to €30,000 Total Projected Spend (TPS), and making sure nothing slips through the cracks.

Your day-to-day includes:

Inbound conversion & escalation

• Promptly following up on all new inbound enquiries, platform sign-ups and draft quotations and converting them into active RFQs

• Qualifying inbound enquiries: spotting high-potential accounts (annual TPS over €30,000) and handing them to the Account Management team

• Owning and rapidly converting new inbound RFQs from first enquiry through to order close

• Passing accounts to Account Management after first order delivery

Order & quote management

• Owning returning customers’ RFQs from unmanaged accounts up to €30,000 TPS

• Independently reviewing, configuring and pricing quotations across sheet metal, CNC machining and fabrication

• Identifying the most suitable production route for each RFQ by matching customer requirements with the right capabilities across Fractory’s manufacturing network

• Flagging technical feasibility issues and guiding customers before quotation

• Using phone, email and digital channels to close orders and maximise conversion

Salesforce & data discipline

• Keeping all opportunities accurately managed and updated in Salesforce

• Completing every account qualification field before sending a quote or escalation

• Logging all customer touchpoints — calls, emails, platform interactions

• Keeping pipeline data accurate and up to date at all times

🎁 What you get:

💸 Competitive salary + commission 📈 Equity options 💆‍♂️ Stebby 100€/quarter wellness benefit 🏥 Private health insurance via Confido (coverage up to 10,350€/year) 🎉 International team, modern tools, and a mission you can believe in

📅 Hiring process (quick & clear):

• 30-min deep dive with Joosep (Co-Founder /Sales Director)

• Tallinn or Tartu office meet-up, presentation, and team meet

• 30-min call with our Head of People

• Final 30-min call with leadership

We keep the entire process smooth and respectful of your time expect 2–3 weeks from first chat to offer.

📬 Ready to apply? At Fractory, we value quality, ownership, and courage. If you love solving real-world problems, learning fast, and driving meaningful results, you’ll feel right at home.